Configure custom alerts for balances, transactions, and security events through Servus Credit Union digital banking — delivered by email, SMS, or push notification so you always know what is happening with your accounts.
Financial fraud succeeds when transactions go unnoticed. Account alerts from Servus Credit Union close that gap by delivering real-time notifications for the account activity you care about — every debit card swipe, every ACH debit, every login, every balance crossing a threshold you set. Alerts are free, configurable per account, and delivered through the channel you prefer. Setting them up takes minutes and pays off indefinitely in peace of mind and fraud detection speed.
Balance alerts notify you when an account balance crosses a threshold you define. You can set a low-balance alert — for example, notify me when checking falls below $200 — to avoid overdrafts before they happen. A high-balance alert lets you know when a deposit account has accumulated more cash than you intended to keep there, signaling an opportunity to move funds into a higher-yielding savings or investment account. You can also set a daily balance summary that emails or texts your account balances each morning — a quick financial pulse check without logging in. Thresholds are configurable per account, and you can receive alerts on some channels but not others. A low-balance alert might go to SMS so you see it immediately, while the daily summary arrives by email for a quieter review.
Transaction alerts are the workhorse of account monitoring. You can configure alerts for debit card purchases, ATM withdrawals, ACH credits and debits, wire transfers, bill payments, check clearing, and mobile deposits. For each transaction type, you set a dollar threshold — receive alerts for all debit card purchases over $100, for all ATM withdrawals regardless of amount, for all ACH debits over $500. Thresholds can be different for different accounts: you might want alerts for every debit card transaction on your main checking account but only purchases above $50 on a secondary account. International transaction alerts flag any transaction processed outside the United States, which is particularly useful if you do not travel frequently and want to catch a card compromise quickly. Card-not-present alerts notify you of online, phone, or mail-order transactions. Delivery channels are configurable per alert rule — push notification for immediate awareness on your phone, email for a searchable record, or SMS if you prefer text-based alerts without installing the app.
Security alerts notify you of account access events and profile changes. A login alert tells you every time someone logs into your online banking account, including the device type, browser, and approximate location. A new-device alert flags the first login from a previously unseen device, which is often the earliest signal of an account takeover. Profile-change alerts notify you when your password, email address, phone number, or mailing address is updated. External transfer account alerts tell you when a new external account is added for ACH transfers. Failed-login alerts warn you of repeated unsuccessful login attempts, which may indicate a brute-force attack. Multi-factor authentication change alerts confirm when your MFA method is modified. These security alerts are delivered by the fastest available channel — typically push notification and SMS — because responding to a security event within minutes can mean the difference between stopping a fraud attempt and dealing with the aftermath of drained accounts. For broader security resources, see ncua.gov.
Beyond real-time alerts, Servus CU offers scheduled reminders that help you stay on top of recurring obligations. Bill-pay reminders notify you of upcoming scheduled payments a configurable number of days before the payment date. Loan-payment reminders alert you before mortgage, auto, and personal loan payments are due. Certificate-maturity reminders warn you 30, 14, and 7 days before a CD matures so you can decide whether to renew, withdraw, or change terms before the automatic renewal window closes. Statement-ready alerts tell you when a new monthly statement is available for viewing. Low-balance warnings for an account linked to overdraft protection give you time to transfer funds before an overdraft triggers the protection transfer. These reminders can be set independently of transaction alerts and delivered through any combination of channels. The settings page organizes all alerts and reminders into a single view, making it easy to audit what is configured and adjust thresholds or delivery channels as your needs change. For consumer protection on electronic notifications, visit consumerfinance.gov.
| Alert Category | Alert Types | Channels | Configurable |
|---|---|---|---|
| Balance Alerts | Low balance, high balance, daily summary | Email, SMS, Push | Threshold per account, per channel |
| Transaction Alerts | Debit card, ATM, ACH, wire, bill pay, check, mobile deposit | Email, SMS, Push | Threshold per type, per account, per channel |
| Security Alerts | Login, new device, profile change, external account, failed login, MFA change | Email, SMS, Push | Always on; channel selectable |
| Payment Reminders | Bill pay upcoming, loan payment due, CD maturity, statement ready | Email, SMS, Push | Lead time per reminder type |
| Card Controls | International transaction, card-not-present, declined transaction | Push (primary), Email | On/off per control type |
All alerts are free. Message and data rates from your mobile carrier may apply for SMS alerts.
Servus Credit Union offers four categories of account alerts. Balance alerts notify you when an account drops below or rises above a dollar threshold you set, plus a daily balance summary option that sends your balances each morning. Transaction alerts cover debit card purchases, ATM withdrawals, ACH credits and debits, wire transfers, bill payments, check clearing, and mobile deposits, each with configurable dollar thresholds so you only receive notifications for transactions above an amount you specify. Security alerts notify you of every login, first-time logins from new devices, profile changes to your password or contact information, new external transfer accounts added, repeated failed login attempts, and MFA method changes. Payment and statement reminders alert you before scheduled bill payments process, before loan payments are due, before certificates of deposit mature, and when new monthly statements are available. All alert types can be delivered by email, SMS text message, or push notification through the mobile app. There is no limit on how many alerts you configure, and alert settings are managed from a single page within online banking or the mobile app.
Yes, transaction alerts at Servus CU are fully configurable with custom dollar thresholds. For debit card purchases, you might set a threshold of $0 to receive alerts for every purchase regardless of amount, or $100 to receive alerts only for larger purchases while ignoring smaller ones. For ATM withdrawals, a threshold of $0 catches every cash withdrawal. For ACH debits, a threshold of $500 might make sense since smaller recurring debits — subscription services, utility auto-pays — are expected, but large unexpected debits warrant attention. Thresholds can be set independently for each account you hold. You could configure your primary checking account to alert on debit purchases over $50 while configuring your secondary checking to alert on all purchases. Dollar thresholds can be changed at any time from the alerts settings page, and changes take effect immediately for future transactions. Historical transactions before the threshold change are not retroactively alerted. If a transaction is split — a $300 purchase where you pay $250 with your debit card and $50 in cash — the alert triggers based on the debit card portion only.
Setting up alerts takes about five minutes. Log into Servus Credit Union online banking or the mobile app and navigate to the Alerts or Notifications section — the exact label varies slightly between platforms. The setup page displays all available alert types organized by category. For each alert type you want to activate, toggle it on and configure the settings: select the account or accounts to which the alert applies, set the dollar threshold if applicable, choose the delivery channel, and, for reminders, set the lead time. You can configure multiple delivery channels for the same alert — SMS for immediate attention plus email as a backup. A test notification confirms the channel works when you first enable it. Alert settings save instantly and begin working for all future transactions and events. You can return to the settings page at any time to add new alerts, modify thresholds, change delivery channels, or temporarily disable alerts without deleting the configuration. If you replace your phone number or email address, update it in your profile before changing alert settings to avoid alerts going to an old device.
Servus Credit Union does not charge any fees for account alerts. Email alerts are free. Push notification alerts through the mobile app are free and require no cellular service — they work over Wi-Fi as well as mobile data. SMS text message alerts are also free from the credit union's side, though your mobile carrier may charge standard messaging and data rates depending on your cellular plan. Most modern phone plans include unlimited text messaging, so SMS alerts rarely incur additional charges, but members with limited or pay-per-text plans should verify their carrier's rates. There is no cap on the number of alerts you can configure, no fee for enabling additional alert types, and no fee for changing delivery channels or thresholds. Alerts are an included feature of Servus online banking and the mobile app, available to all members with active accounts. If you ever receive an unsolicited text message or call claiming to be from Servus CU asking you to provide account credentials in response to an alert notification, do not respond — the credit union will never request sensitive information through an unsolicited alert or call. Forward suspicious messages to the member security team for investigation.
Take five minutes to configure alerts for your Servus Credit Union accounts and you will catch fraud faster, avoid overdrafts, and never miss a payment due date. Alerts are free and take effect instantly.
Configure Your Alerts